Welcome to the official website of Satupra Bio Fertilizer India Private Limited (“we,” “our,” “us”). By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree to these terms, you must refrain from using our website.

1. General Information

  • Satupra Bio Fertilizer India Private Limited, established in 2010, specializes in manufacturing, wholesaling, importing, and trading products such as Plant Growth Promoters, Gypsum Powder, Organic Fertilizers, and more.
  • We operate as an e-commerce provider, delivering products across India.

2. Acceptance of Terms

By accessing or using our website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.

3. Eligibility

  • To use our website, you must be at least 18 years old or have the consent of a legal guardian.
  • You warrant that all information provided during registration or purchase is accurate, current, and complete.

4. Products and Services

  • All products displayed on our website are subject to availability.
  • We reserve the right to modify, discontinue, or update any product or service without prior notice.
  • Product descriptions and images are provided for illustrative purposes only and may differ slightly from the actual product.

5. Payment and Pricing

  • All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • We accept payments through authorized payment gateways integrated into our website.
  • In case of payment failures or discrepancies, please contact our customer service team immediately.

6. Delivery Policy

  • We offer pan-India delivery services.
  • Estimated delivery times will be provided at the time of checkout but may vary due to unforeseen circumstances.
  • The risk of loss or damage to products passes to the customer upon successful delivery.

7. Cancellation and Refund Policy

  • Orders can be canceled before dispatch by contacting our customer service team.
  • Refunds for eligible cancellations will be processed within 7-10 business days.
  • Products that are defective or damaged upon receipt may be eligible for replacement or refund, subject to verification and our return policy.

8. User Responsibilities

  • You agree to use our website only for lawful purposes.
  • You must not attempt to disrupt or damage our website or services.
  • Any misuse of our website may result in suspension or termination of your account and legal action.

9. Intellectual Property Rights

  • All content on our website, including text, images, logos, and trademarks, is the property of Satupra Bio Fertilizer India Private Limited and protected by applicable intellectual property laws.
  • Unauthorized use of our intellectual property is strictly prohibited.

10. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services.
  • Our liability is limited to the maximum extent permitted by law.

11. Privacy Policy

  • Your personal information is handled in accordance with our Privacy Policy, which is available on our website.

12. Governing Law and Jurisdiction

  • These Terms and Conditions are governed by and construed in accordance with the laws of India.
  • Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Indore, Madhya Pradesh.

13. Amendments

  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
  • Continued use of our website following any changes constitutes your acceptance of the revised terms.

14. Contact Information

For any queries or concerns regarding these Terms and Conditions, please contact us at:

Satupra Bio Fertilizer India Private Limited Address